ORDERING
Orders can be made either online, phone, Fax or Post
There is NO minimum order required
Please ensure correct sizing prior to ordering
Online
Phone – Please phone our sales team to place your order:–
International Calls +61 2 8338 0899
Within Australia – (02) 8338 0899
Post – Please print-off and fill in order form and return to PO Box 560, Surry Hills, NSW 2010
Fax – Please print-off and fill in order form and send to:-
International Calls +61 2 9669 4466
Within Australia (02) 9669 4466
PAYMENT
Payment can be made by credit card, EFT or Postal orders – Please note that orders will not be processed until payment is received in full
Credit card – payment is made via our secure payment page
EFT – Please email for bank details to commence transfer (order number required)
Postal Orders
GST
All prices include GST (10%)
Overseas purchases are automatically Tax deducted when International Delivery is chosen
PRICES
spa&salon reserves the right to amend prices without notice
DELIVERY TIME
Please allow up to 6 weeks for the delivery as some popular styles or specific sizes may be temporarily out of stock. Our sales team can advise you of the availability of your favorite garments
DELIVERY COSTS
Delivery costs are subject to the weight of the goods ordered and the destination of the shipment
GUARANTEE
spa&salon will exchange or refund goods as long as they are returned in the original state
RETURNS AND EXCHANGES
Please print out and complete the return request form and send with garments to spa&salon, PO Box 560, Surry Hills, Sydney NSW (Australia)
Garments should be unworn and returned within 14 days of purchasing
Any garments that have been altered, embroidered or soiled will not be refunded or exchanged.
A delivery charge will be made for goods to be exchanged
Please obtain a certificate of proof of postage when returning garments
DISCOUNTS
For large quantity orders a discount may apply – please contact our sales desk for information
EMBROIDERY
Spa&salon offer an embroidery service for customers that would like to personalize their goods.
Please email a j-peg of your logo or design to charlotte@spaandsalon.com.au for a quote.
We will advise you of the one-off set up fee for embroidery once we have received your image. This will be kept on file for use on future orders.
Payment must be taken prior to an embroidery sample being made.
All embroidery samples must be signed for approved making prior to production of your garments. |
